Return Policy

Thank you for shopping at our store! We appreciate your business and are committed to ensuring your complete satisfaction.

As a small business, we are unable to offer refunds or exchanges for change of mind or incorrect purchases. However, we will gladly reship any orders that fail to deliver on the first attempt. Should the reshipped order fail to deliver a second time, we will provide a full refund.

To request a refund or report a delivery issue, please contact us within 14 days of the expected delivery date at thetrackbandits@gmail.com. This is our main way of contact, and we strive to resolve issues promptly.

Please note that we are not responsible for any packages lost or stolen after being marked as delivered by the shipping carrier. We recommend monitoring your tracking information closely and contacting the carrier if there are any concerns during delivery.

If you have any questions about our policies or need assistance, please don't hesitate to reach out via email. We are here to help!